Contact
Talk to a person
Sendbaze is a small team in Pretoria. Email reaches us fastest; every address below is read by a human during business hours (SAST, UTC+2).
Support and sales
support@sendbaze.comQuestions about the API, your account, plans or an invoice. Include the x-request-id from any failing request.
Response: Next business day, same day on Growth and Scale.
Report abuse
abuse@sendbaze.comEmail or SMS you received through Sendbaze that looks like spam, phishing or a message you never agreed to. Include the headers or the SMS sender and time.
Response: Two business days. Urgent phishing reports are actioned the same day.
Privacy and data requests
privacy@sendbaze.comAccess, correction or deletion requests under POPIA, questions for our Information Officer, and requests for our PAIA manual.
Response: Acknowledged within five business days, resolved within 30 days as POPIA requires.
Legal notices
legal@sendbaze.comNotices under the Terms of Service, DPA signature requests, security disclosures and law-enforcement requests.
Response: Five business days.
Registered office
Sendbaze (Pty) LtdRegistration number 2026/758394/07
Tygerpoort, Monroe Close, ShereSilver Lakes, PretoriaGauteng, 0084South Africa
Before you email
- Want an account? Request access.
- Integration question? The docs cover every endpoint and error code.
- Something down? Check status first.